FAQ - Frequently Asked Questions
IS IT POSSIBLE TO SEE AND TRY THE FURNITURE BEFORE BUYING?
You are very welcome to see and try our retro furniture at our exhibition in Vostrup, 6880 Tarm, Østerbyvej 16.
HOW CAN I GET MORE INFORMATION ABOUT THE PRODUCT?
You can see more information about the product on the product card or contact us at info@retrogalleri.com or call +4550238127. You can use the "INQUIRY" option on the product card.
WHEN CAN THE FURNITURE BE DELIVERED?
WHERE DOES THE FURNITURE COME FROM?
We cooperate with many retro, vintage retailers in Denmark. We purchase the furniture from private customers.
WHO RENOVATES THE FURNITURE?
We renovate/restore them ourselves in Vostrup, in West Jutland, close to the North Sea and the nature area, Skjern Enge.
ARE PRICES FIXED?
No, prices are not fixed. You can make an offer in the product card "MAKE AN OFFER" or contact us by email: info@retrogalleri and +4550238127
CAN I RETURN THE FURNITURE PURCHASED ONLINE?
You can cancel your purchase in the webshop without giving any reason within 14 days. If you have purchased multiple items in one order, you can choose to cancel the purchase of some or all items.
CAN I GET AN UPDATE ON MY ORDER STATUS?
We will help you track your package. You can use the "track your shipment" contact form.
Or you can use "Chat with us" below. To check your order status, please enter your order details. An automatic response will come from the system.
IS THERE INTERNATIONAL SUPPORT?
Please contact us if you have any questions related to our products or if you need technical support. You may call, e-mail or fill out the contact form and let us know your needs. We will contact you as soon as possible.
CAN I SUGGEST A DIFFERENT PRICE INTERNATIONALLY?
Yes, you can. Choose tab "INTERNATIONAL SUPPORT - CONTACT US" in the product card or the menu "WORLDWIDE SHIPPING & SUPPORT" on the left ( select "I would like to propose a price for a piece of furniture" ).